What's going on with your HDD
Hard drive failures usually announce themselves: clicking, grinding, beeping or slowing to a crawl. Every type of fault has a specific fix, and most of them need a cleanroom.
Signs you need recovery
- Clicking or beeping
- Drive spins but isn't detected
- Grinding or scraping sounds
- Extremely slow or freezing
Specifications we handle
| Form factors | 3.5" desktop/NAS, 2.5" laptop, 1.8" legacy |
|---|---|
| Brands | Seagate, WD, Toshiba, HGST, Samsung, Maxtor |
| Common failures | Head crash, stuck heads, seized spindle, firmware/translator corruption, bad sectors |
| Our approach | Cleanroom head stack or platter swap, firmware repair, adaptive imaging |
| Recording tech | CMR and SMR (shingled) drives, including SMR translator rebuilds |
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Device-specific recoveryCleanroom head stack or platter swap, firmware repair, adaptive imaging.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing
Evaluation is always free. Most single-device recoveries are quoted between a few hundred and a few thousand dollars depending on the fault. Get your fixed quote.