When your NAS fails
A NAS hides a Linux RAID, a volume manager and a file system behind a friendly web page. A failed update, a drive dropping out or an accidental 'repair' can leave the volume 'crashed' with no clear way back. We take the disks out and rebuild every layer offline.
Enterprise-scale recovery for SAN, virtualization, backup and database failures — with SLAs, NDAs and a single accountable engineer.
What we recover
- Synology SHR / SHR-2 and Btrfs volumes
- QNAP storage pools and LVM thin volumes
- Crashed or degraded volumes
- Deleted shared folders and snapshots
- Failed DSM / QTS firmware updates
- Encrypted shared folders with your key
What you get for enterprise teams
- Contracted SLAs and a named case lead
- Master service agreements and NDAs
- Remote, on-site or in-lab recovery
- Documented chain of custody and certified destruction
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Layer-by-layer rebuildWe reconstruct the mdadm RAID, then LVM, then Btrfs or ext4 — from images of the drives, never the drives themselves.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard SLA
Custom quote
Defined in your MSA
- Scheduled recoveries
- Named engineer
- Weekly reporting
Priority SLA
Custom quote
Same-day start
- Senior engineering team
- Phased delivery of critical systems
- Daily briefings
Critical Incident
Custom quote
Mobilized within hours, 24/7
- On-site or remote teams
- Bridge-call participation
- Executive status reporting
Starting prices for NAS data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.