When your CCTV DVR fails
Surveillance systems overwrite themselves on a loop and often use proprietary file systems that ordinary tools can't read. When a DVR fails or footage is deleted, the clock is already ticking. We read the recorder's disks directly and return footage with time stamps intact.
Recovery for agencies, schools, courts, utilities and public safety — with chain of custody, audit-ready documentation and procurement-friendly terms.
What we recover
- DVR and NVR hard drives (Hikvision, Dahua, Avigilon, Milestone)
- Proprietary surveillance file systems
- Deleted or partially overwritten footage
- Body-worn and in-car camera storage
- Time-stamped exports with hash values
- Footage needed for investigations or claims
What you get for public-sector organizations
- Chain-of-custody documentation for every device
- Purchase orders and government purchase cards accepted
- Background-checked engineers
- Certified destruction of recovered copies on request
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Evidence-grade exportWe export footage in viewable formats, keep original timestamps and hash every file for chain of custody.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard
Quote on request
Per agreement
- Single-device recoveries
- Audit-ready documentation
- Encrypted return media
Priority
Quote on request
Expedited start
- Dedicated case manager
- Phased delivery
- Records-retention guidance
Emergency Response
Quote on request
24/7 mobilization
- On-site options
- Evidence-grade handling
- Continuous updates to your team
Starting prices for CCTV & DVR data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.