When your RAID fails
A RAID only tolerates the failures it was designed for. A second drive dropping during a rebuild, a controller swap or an accidental re-initialization can take the whole volume offline. The data is usually still there, spread across the members in a pattern we can reconstruct.
Enterprise-scale recovery for SAN, virtualization, backup and database failures — with SLAs, NDAs and a single accountable engineer.
What we recover
- Hardware RAID (Dell PERC, HPE Smart Array, LSI/Broadcom, Adaptec)
- Software RAID (mdadm, Windows Storage Spaces, ZFS)
- Failed rebuilds and double-drive failures
- Re-initialized or reconfigured arrays
- File servers, virtual machines and databases on the array
- Arrays with unknown stripe size or parity rotation
What you get for enterprise teams
- Contracted SLAs and a named case lead
- Master service agreements and NDAs
- Remote, on-site or in-lab recovery
- Documented chain of custody and certified destruction
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Virtual array reconstructionWe image every member drive, then rebuild the array offline from those images — never on the original disks.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard SLA
Custom quote
Defined in your MSA
- Scheduled recoveries
- Named engineer
- Weekly reporting
Priority SLA
Custom quote
Same-day start
- Senior engineering team
- Phased delivery of critical systems
- Daily briefings
Critical Incident
Custom quote
Mobilized within hours, 24/7
- On-site or remote teams
- Bridge-call participation
- Executive status reporting
Starting prices for RAID data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.