When your desktop fails
When a desktop stops booting it is rarely obvious whether the drive, the motherboard or the operating system is to blame. Repeated restarts and DIY repair tools can turn a recoverable fault into permanent loss. We isolate the storage and image it safely before anything else.
Enterprise-scale recovery for SAN, virtualization, backup and database failures — with SLAs, NDAs and a single accountable engineer.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Accounting and tax files (QuickBooks, TurboTax, Sage)
- Design and CAD projects
- Photo, music and video libraries
- Browser bookmarks and saved files
- Multi-drive and hybrid SSD + HDD setups
- Corrupted Windows, macOS and Linux file systems
What you get for enterprise teams
- Contracted SLAs and a named case lead
- Master service agreements and NDAs
- Remote, on-site or in-lab recovery
- Documented chain of custody and certified destruction
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Storage isolationWe remove each drive and image it on a write-blocked station so the original is never modified.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard SLA
Custom quote
Defined in your MSA
- Scheduled recoveries
- Named engineer
- Weekly reporting
Most chosen
Priority SLA
Custom quote
Same-day start
- Senior engineering team
- Phased delivery of critical systems
- Daily briefings
Critical Incident
Custom quote
Mobilized within hours, 24/7
- On-site or remote teams
- Bridge-call participation
- Executive status reporting
Starting prices for desktop data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.