When your laptop fails
Laptops take the abuse: drops, coffee, swollen batteries and failed logic boards. Many modern models solder the SSD to the board, so swapping the drive into another machine is no longer an option. Recovery means working at board level to bring the storage back to life long enough to image it.
Personal recovery for the files you can't replace: family photos, school work, personal records and the projects you've spent years on.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Documents, spreadsheets and school or work projects
- Photo and video libraries (Photos, Lightroom, iMovie)
- Email archives (Outlook PST/OST, Apple Mail)
- Encrypted volumes — BitLocker and FileVault with your key
- Soldered Apple T2 / M-series SSD storage
- Windows user profiles, desktops and downloads
What you get for home users
- Clear, flat-rate quote before any work starts
- Your files returned on a new encrypted drive
- Free return shipping on completed recoveries
- Real people on chat and phone, 24/7
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Board-level repairIf the drive is soldered or the board is dead, our micro-soldering bench repairs the power and storage circuits just long enough to read your data.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard
from $300
5–9 business days
- Logical and minor physical faults
- Free diagnosis and fixed quote
- Encrypted return drive
Most chosen
Priority
from $700
2–4 business days
- Cleanroom work included
- Priority bench time
- File list preview before payment
Emergency
from $1,200
Starts within hours, 24/7
- Engineer assigned on arrival
- Round-the-clock work
- Daily status updates
Starting prices for laptop data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.