When your USB drive fails
USB flash drives often store the only copy of a thesis, a contract or a decade of family photos. They fail through snapped connectors, controller burnout or worn-out memory cells. Chip-off and direct-read techniques let us reach the memory even when the controller is dead.
Recovery for agencies, schools, courts, utilities and public safety — with chain of custody, audit-ready documentation and procurement-friendly terms.
What we recover
- Documents and presentations
- Photos and scanned records
- Drives with snapped or bent connectors
- Controller failures ('insert disk', 0 bytes)
- Encrypted drives (IronKey, Kingston) with credentials
- Accidentally deleted or formatted files
What you get for public-sector organizations
- Chain-of-custody documentation for every device
- Purchase orders and government purchase cards accepted
- Background-checked engineers
- Certified destruction of recovered copies on request
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Chip-off extractionWhen the controller is gone, we remove the NAND and reassemble the data from the raw memory dump.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard
Quote on request
Per agreement
- Single-device recoveries
- Audit-ready documentation
- Encrypted return media
Priority
Quote on request
Expedited start
- Dedicated case manager
- Phased delivery
- Records-retention guidance
Emergency Response
Quote on request
24/7 mobilization
- On-site options
- Evidence-grade handling
- Continuous updates to your team
Starting prices for USB flash drive recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.