When your desktop fails
When a desktop stops booting it is rarely obvious whether the drive, the motherboard or the operating system is to blame. Repeated restarts and DIY repair tools can turn a recoverable fault into permanent loss. We isolate the storage and image it safely before anything else.
Personal recovery for the files you can't replace: family photos, school work, personal records and the projects you've spent years on.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Accounting and tax files (QuickBooks, TurboTax, Sage)
- Design and CAD projects
- Photo, music and video libraries
- Browser bookmarks and saved files
- Multi-drive and hybrid SSD + HDD setups
- Corrupted Windows, macOS and Linux file systems
What you get for home users
- Clear, flat-rate quote before any work starts
- Your files returned on a new encrypted drive
- Free return shipping on completed recoveries
- Real people on chat and phone, 24/7
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Storage isolationWe remove each drive and image it on a write-blocked station so the original is never modified.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard
from $300
5–9 business days
- Logical and minor physical faults
- Free diagnosis and fixed quote
- Encrypted return drive
Most chosen
Priority
from $700
2–4 business days
- Cleanroom work included
- Priority bench time
- File list preview before payment
Emergency
from $1,200
Starts within hours, 24/7
- Engineer assigned on arrival
- Round-the-clock work
- Daily status updates
Starting prices for desktop data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.