When your USB drive fails
USB flash drives often store the only copy of a thesis, a contract or a decade of family photos. They fail through snapped connectors, controller burnout or worn-out memory cells. Chip-off and direct-read techniques let us reach the memory even when the controller is dead.
Fast recovery for businesses that can't afford downtime: shared drives, NAS boxes, accounting systems and the one server that runs everything.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Documents and presentations
- Photos and scanned records
- Drives with snapped or bent connectors
- Controller failures ('insert disk', 0 bytes)
- Encrypted drives (IronKey, Kingston) with credentials
- Accidentally deleted or formatted files
What you get for small businesses
- Downtime-aware scheduling and status updates
- NDA available on request
- Invoicing and purchase orders accepted
- Recovery of business-critical files first
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Chip-off extractionWhen the controller is gone, we remove the NAND and reassemble the data from the raw memory dump.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Business Standard
from $700
4–7 business days
- Single drives and small arrays
- Fixed quote after evaluation
- Encrypted return media
Most chosen
Business Priority
from $1,500
1–3 business days
- Dedicated engineer
- Critical files delivered first
- Remote file-list review
24/7 Emergency
Custom
Starts immediately
- Around-the-clock recovery
- Courier pickup in major metros
- Hourly updates on request
Starting prices for USB flash drive recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.