When your phone fails
Phones hold years of photos, messages and two-factor codes, and almost none of it is backed up as well as people think. A cracked board, water damage or a boot loop can lock everything inside. Because phones encrypt their storage, recovery means repairing the phone enough to unlock it with your passcode.
Personal recovery for the files you can't replace: family photos, school work, personal records and the projects you've spent years on.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Camera roll photos and videos
- Text messages, iMessage and WhatsApp chats
- Contacts, notes and voice memos
- Authenticator app data where the device allows it
- Call history and calendar entries
- App documents (Files, Google Drive offline copies)
What you get for home users
- Clear, flat-rate quote before any work starts
- Your files returned on a new encrypted drive
- Free return shipping on completed recoveries
- Real people on chat and phone, 24/7
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Board repair to unlockWe repair the phone's logic board, then unlock it with the passcode you provide and pull a full extraction.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Standard
from $300
5–9 business days
- Logical and minor physical faults
- Free diagnosis and fixed quote
- Encrypted return drive
Most chosen
Priority
from $700
2–4 business days
- Cleanroom work included
- Priority bench time
- File list preview before payment
Emergency
from $1,200
Starts within hours, 24/7
- Engineer assigned on arrival
- Round-the-clock work
- Daily status updates
Starting prices for phone data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.