Tape Data Recovery for Enterprise

When your tape fails

Tape is durable but unforgiving. Snapped media, missing catalogs, retired backup software and drives that no longer exist can lock archived records away. We repair physical tape and read proprietary backup formats without the original software.

Enterprise-scale recovery for SAN, virtualization, backup and database failures — with SLAs, NDAs and a single accountable engineer.

What we recover

• LTO-1 to LTO-9 cartridges
• Backup Exec, NetBackup, ARCserve, TSM and Commvault formats
• Tapes with lost or corrupted catalogs
• Snapped, creased or water-damaged media
• Overwritten or partially written tapes
• Mixed-generation archive sets

What you get for enterprise teams

• Contracted SLAs and a named case lead
• Master service agreements and NDAs
• Remote, on-site or in-lab recovery
• Documented chain of custody and certified destruction

Our process

1. Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
2. Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
3. Media repair & raw readWe splice and clean damaged tape, then read it at the raw block level and decode the backup format ourselves.
4. Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
5. Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.

Pricing & turnaround

Starting prices for tape data recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.

Common questions

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