When your hard drive fails
A hard drive is a precision machine: heads fly nanometers above spinning platters. When heads fail, motors seize or firmware corrupts, the drive stops responding. The fix is to replace the failed part in a cleanroom and image the drive before it gets worse.
Fast recovery for businesses that can't afford downtime: shared drives, NAS boxes, accounting systems and the one server that runs everything.
Do this first: stop using the device, don't run repair or recovery software, and don't open it. Then start a free evaluation or chat with us.
What we recover
- Drives that click, beep, buzz or don't spin
- Head crashes and minor platter scratches
- Firmware corruption and translator faults
- Seized motors (platter transplant)
- Bad-sector heavy drives
- Accidental formatting and partition loss
What you get for small businesses
- Downtime-aware scheduling and status updates
- NDA available on request
- Invoicing and purchase orders accepted
- Recovery of business-critical files first
Our process
- Free evaluationShip it, drop it off, or request courier pickup. We log the device into chain of custody on arrival.
- Diagnosis & fixed quoteEngineers find the exact fault and send a fixed quote. Nothing proceeds without your approval.
- Cleanroom component swapIn an ISO Class 5 cleanroom we replace failed heads or motors with matched donor parts, then image the drive sector by sector.
- Recovery & verificationWe image the media, rebuild the data and send a file list so you can confirm what matters is there.
- Secure returnYour data returns on a new encrypted drive or secure download. Working copies are destroyed after you confirm.
Pricing & turnaround
Business Standard
from $700
4–7 business days
- Single drives and small arrays
- Fixed quote after evaluation
- Encrypted return media
Most chosen
Business Priority
from $1,500
1–3 business days
- Dedicated engineer
- Critical files delivered first
- Remote file-list review
24/7 Emergency
Custom
Starts immediately
- Around-the-clock recovery
- Courier pickup in major metros
- Hourly updates on request
Starting prices for hard drive recovery are typical ranges, not quotes. Your price is fixed after the free evaluation.